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Store Policy

Welcome to UDOU Studio! We are thrilled to have you explore our offerings and shop with us. Before making a purchase, we kindly request that you familiarize yourself with our store policy to ensure a smooth and enjoyable shopping experience. By using our website and making a purchase, you agree to comply with the following terms:

  1. Product Information:

    • We strive to provide accurate product descriptions and images for all items. However, please note that colors may vary slightly due to individual monitor settings.

    • Prices and availability of products are subject to change without prior notice.

  2. Payment:

    • We currently accept cash on delivery and are working enlisting cashless payments soon.

  3. Shipping:

    • We offer shipping options based on your location and the product availability.

    • Please refer to our Shipping Policy for estimated delivery times and associated charges.

  4. Returns and Refunds:

    • If you encounter any issues with your order, please contact our customer support within 3 days of receiving your purchase. You can reach us in the chat icon in the bottom right of your screen.

    • We will gladly assist you with returns or exchanges for damaged or defective items. Refer to our Returns & Refunds Policy for more details.

  5. Privacy and Security:

    • We value your privacy and protect your personal information in accordance with applicable data protection laws.

    • Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

  6. Intellectual Property:

    • All content and materials on our website, including logos, images, and text, are the property of [Your Store Name] and protected by copyright laws.

    • Unauthorized use of any content is strictly prohibited.

  7. Account Information:

    • You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account.

    • Any activity conducted using your account will be considered your responsibility.

  8. Communication:

    • By subscribing to our newsletter or creating an account, you agree to receive promotional emails from us. You can unsubscribe at any time.

  9. Changes to the Policy:

    • We reserve the right to update or modify this store policy at any time. Any changes will be effective immediately upon posting on the website.

  10. Contact Us:

    • If you have any questions, concerns, or feedback regarding our store policy or any other matter, please don't hesitate to contact our customer support team.

Thank you for shopping at UDOU Studio! We appreciate your support and hope you enjoy your experience with us. Happy shopping!

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